As technology rapidly advances, the landscape of customer service is constantly evolving. Two prominent contenders vying for dominance are chatbots and live chat agents. While/Despite/Because both offer immediate support, their approaches differ significantly. Chatbots leverage artificial intelligence to automate interactions, providing instant res… Read More

While ChatGPT astoundingly mimics human conversation, its benevolent nature hides a potential for abuse. Concerns loom over its power to generate disinformation, undermining trust in truth. Additionally, its latent biases, inherited during its training, threaten the reinforcement of harmful prejudices. ChatGPT's open-weights nature enables both… Read More

In today's rapidly evolving environment, businesses are constantly seeking to gain a competitive benefit. Artificial intelligence (AI) is emerging as a transformative tool with the potential to disrupt industries across the board. By implementing intelligent automation, companies can enhance their operations, accelerate efficiency, and reveal new p… Read More